Privacy Policy

Introduction

Proline Cabs is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, contact our team, or book our transportation services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Full name
Phone number
Email address
Pickup and drop-off locations
Booking details
Communication preferences
Any information provided through contact forms or customer enquiries

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type
Device information
Pages visited
Website usage statistics

How We Use Your Information

We use your information to:

Process and manage bookings
Provide transportation services
Respond to enquiries and customer support requests
Improve our website and services
Communicate important service updates
Maintain business records
Comply with legal obligations

Sharing of Information

Proline Cabs does not sell, rent, or trade your personal information to third parties.

We may share information only when necessary to:

Provide requested services
Comply with legal requirements
Protect our rights, customers, or business operations
Work with trusted service providers who assist in operating our business

Any third-party service providers are required to handle your information securely and in accordance with applicable privacy laws.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration. While we strive to use commercially acceptable security measures, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. Cookies help us understand how visitors interact with our website and enable certain website features.

You may choose to disable cookies through your browser settings; however, some website functionality may be affected.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

Retention of Information

We retain personal information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on applicable privacy laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where permitted by law
Withdraw consent for certain communications
Raise concerns regarding the handling of your information

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Proline Cabs

Phone: +64 0508 127 742

Phone: +64 06 974 4444

Email: admin@prolinecabs.co.nz

Updates to This Privacy Policy

Proline Cabs may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page with a revised effective date.

We encourage users to review this page periodically to stay informed about how we protect personal information.